Customer Testimonials

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Google Nov 29, 2022

This was the best experience i have ever had buying a vehicle.

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DealerRater Nov 3, 2022

Salesman, Patrick was very accommodating, knowledgeable, and patient. It was a great experience and I am very happy with my purchase.

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Google Nov 1, 2022

Very good experience, Dee Dee, Chris and Jamie were very professional and help get the deal closed out. Will definitely do more business.

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Google Oct 28, 2022

I'm so sorry I sent that review. I made a call, and you could not ask for a quicker response. Thank ya'll so much. Mike has done a great job.

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DealerRater Oct 25, 2022

The best car buying experience I have ever had. Entire staff was helpful and just as excited as I was on purchasing a new vehicle. I will be doing business with them again when I am in need of a new vehicle. Highly recommend purchasing your next vehicle from Walt Massey

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Google Oct 22, 2022

Walt Massey provided the best car buying experience I have ever had. They treat you like family and will go above and beyond. I highly recommend buying your next vehicle from them.

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DealerRater Oct 14, 2022

Excellent service. Service Advisor- Trenton Cooley, was very efficient. He informed me of prices and kept me updated on work progress as well as results from service.

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Google Oct 12, 2022

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Google Oct 4, 2022

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DealerRater Sep 29, 2022

Yesterday (9/27) I had the oil changed in my F-150 and the tires rotated. All went very well until this morning when a low tire pressure warning light came on. You would think that if the tires were rotated the pressure would have been checked???? John Toney

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DealerRater Sep 26, 2022

Great service. Speedy and professional. Followed up to make sure everything was ok. Used original parts.

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Google Sep 15, 2022

Patrick West was an awesome salesman who was able to find me and my wife exactly what we were looking for at a great price. Highly recommend.

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Google Jul 30, 2022

Walt Massey Ford can be trusted to keep your vehicle in excellent condition.

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Google Jul 19, 2022

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Google Jul 15, 2022

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Google Jul 15, 2022

Walt Massey Ford is the best! Great people. Great service. - Royce

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Google Jun 28, 2022

Greg helped me get a great deal on a truck! Great price for a used 2022. Go see the crew at Walt Massey of columbia!

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Facebook Jun 28, 2022

Go see Greg and the entire staff!

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Google Jun 26, 2022

Best dealership in Mississippi! Quality work from top to bottom!

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Facebook Jun 17, 2022

Some people deserve more than just a thank you. Just like you! Thanks for everything Linda james, I truly appreciate the trade you handled for me. Earning $7,000 with just an investment capital of $500 is amazing. My heart is overflowing with gratitude. Thanks from the bottom of my heart. If you want a sure and legit trader too. Contact Mrs Linda Via: WhatsApp.... +18047231820 Email...... lindajames0337@gmail.com.

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Google Jun 7, 2022

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Google Jun 5, 2022

easiest and most stress-free truck experience I ever had! Jamie Federowski was our salesman!

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Google Feb 16, 2022

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Google Feb 7, 2022

Bradley Middleton, Walt Massey Ford Over the past 2 months, we have been shopping for a used vehicle. Bradley Middleton worked with us, took notes, and called us when he saw something in their system that matched our criteria. He remained connected, and eventually led us to the perfect used pickup truck--exactly what we were looking for. He gave us just the right amount of attention leading up to the sale, and continues to keep in touch after the sale. We found him to be knowledgeable and well-informed, as well as transparent and honest--whether we articulated a 'plus' or 'minus' regarding ...

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Google Jan 26, 2022

Greg Ogden was AWESOME!!! He was a pleasure to do business with and we are bringing home a new 2022 Ford Escape. I HIGHLY recommend him!

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Google Jan 22, 2022

Great, prompt service.

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DealerRater Jan 17, 2022

They were very welcoming and courteous. They weren’t pushy and did their best to respectfully answer all of my questions. Chris Waltz was who I dealt with initially and he, along with his team, was a pleasure to work with. He was able to get me into a truck that adequately exceeded my expectations!

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Google Dec 31, 2021

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Google Dec 31, 2021

Amazing

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Google Dec 31, 2021

Dustie & Josh are amazing

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Google Nov 13, 2021

I’ve been buying Ford vehicles for many years. Chris Waltz worked diligently to find me the right one at the right price. Jamie and Chris handled everything so fast and efficiently. Thank you both for all of your work. I felt like I was truly a valued customer. I met the managers who were super nice. Thank you for making this easy for me. I love my truck!

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Google Oct 11, 2021

Greg is a great person and a great salesman, he did me good on my new truck hes number one in my book and i will reccomend every one to come see him at walt massey in columbia!

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Facebook Oct 1, 2021

Salesman went out of his way to take care of our needs. Shut out to Jimmy Bradley on your great job with the sale.

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Google Sep 22, 2021

Chris, our sales representative, went above and beyond to help us find what we were looking for. He spent weeks searching across multiple states until he found the right car for us. Throughout this process, he stayed in contact with us keeping us updated on what he found. We are so thankful for his persistence!

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Google Sep 19, 2021

I want to say thank you to Mr. Federowski and Mr. Dearman for their professional service. Jamie walk me thur all the gadgets on the explorer, very friendly and knowledgeable about the vehicle. Dennon made sure we understood the 900 pages we had to sign. Lol. Thank you guys again!

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Google Sep 17, 2021

My son and I went to Walt Massey a month or so ago browsing. We knew we would be buying him a vehicle for his graduation gift but were in no hurry. We met Greg Ogden and told him what we were looking for and how much we wanted to spend. He sent numerous pictures and prices to my son to see if he liked anything. A new truck came to the lot, and we immediately called him and told him we were interested. Caleb went and looked at it, test drove it, and fell in love. Greg and the ...

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Google Sep 15, 2021

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Google Sep 11, 2021

Great and very curtious staff.

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Google Sep 7, 2021

Greg is the hook up when it comes to buying cars. He’s the man you wanna see if you wanna get one. Excellent services and prices. Definitely will be back!

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Google Sep 1, 2021

Greg was very quick and easy to deal with on my truck purchase. I was a pleasure from start to finish. I would recommend him for your next vehicle purchase.

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Google Aug 17, 2021

The staff were super helpful and made sure that we got the best deal possible on the car my wife purchased. 1000% recommend this dealership if you are looking for a car.

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Google Aug 7, 2021

Chris Waltz was more than easy to work with and I didn’t feel pressured in the least. Walking away with a great deal and a BIG SMILE!!! Love my truck and will definitely keep my business with Walt Massey Columbia. Many many thanks..

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Facebook Jun 20, 2021

They were very caring, Mr. Jimmy went above and beyond what most sales reps do. He worked with me to get what I wanted, I highly recommend them . I drove from Poplarville and would do it again.

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Google May 19, 2021

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Facebook May 7, 2021

Good customer service. Maybe more waiting area. Prices are a little on the higher side

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Facebook Apr 30, 2021

Jamie F. was an excellent salesman. He was very helpful throughout the entire process of buying my Ford Edge.

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Google Apr 23, 2021

I have only purchased four cars in my lifetime because of the agony of going to a car dealership. Not today.... Greg Ogden was an amazing salesmen full of information and not pushy! He went over and beyond to help me get what I wanted. The whole Walt Massey team did a great job!!

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Google Apr 19, 2021

Thank you Chris Waltz for a great customer service my experience reached beyond my expectations. This was my first experience buying a car of my own from a dealership I was nervous but chris was very kind and didn’t try to sale me anything I couldn’t afford. If your looking for a good deal go see Chris Waltz at Walt Massey. I love my 2020 Dodge Journey!

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Facebook Apr 17, 2021

I was very impressed on our last vehicle purchase. We got a good deal without even having to talk them down. If you want a great deal go talk to my boy Otis Smith, he will treat you right.

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Google Apr 15, 2021

Jimmy and Trey were so helpful. They worked hard to ensure I had a great price on the vehicle I wanted! They have a great selection to choose from and will do whatever it takes to make sure you leave happy! Mr Dearman in the finance office is very helpful and doesn't pressure you into unnecessary expenses! Go check them out!

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Google Apr 2, 2021

Thanks so much to Greg Ogden for helping me get into my 2021 Ford ranger! Highly recommend him, he will do everything possible to make sure you get the best deal!

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Google Mar 25, 2021

Great service! James Rodgers and Dennon Dearman got us the vehicle we wanted! James even stayed late and came in on his day off to get us what we wanted! Dennon explained in great detail about all the paperwork! Very professional experience!

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Google Mar 18, 2021

I had a real good experience, RJ was really patient and caring. I loved the service and the people that took care of me and taking the time out to help get my new vehicle.

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Google Mar 10, 2021

Great people. Greg Ogden went out of his way to make sure I got the truck, and prices I wanted. Spent over half of his day with me just to make sure I was happy with my purchase. Definitely recommend asking for Greg Ogden for all your needs!

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Google Feb 25, 2021

We purchased a New 2020 Buick Envision yesterday @ Walt Massey in Columbia, MS! Thank you to Jamie McElroy, James Rogers & Dennon Dearman for taking such good care of us! You all were very friendly, kind & efficient!! It was a pleasure getting to know all of you! I love my new ride!

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Google Feb 24, 2021

Greg Ogden is an awesome salesman! Very knowledgeable and did everything he could to insure I got exactly what I wanted at the price I wanted! He's the only one I would work with and recommend to my friends and family!

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Google Feb 23, 2021

I am very happy with my car. The sales rep who sold us our car, James Rogers. He went above, and beyond to see that we were satisfied with everything !

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Google Feb 9, 2021

Nathan was Very helpful, he found and delivered exactly what I was looking for. Even hand delivered to my home.

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Google Feb 9, 2021

Nathan is a kind, no pressure salesman. It’s always a pleasure dealing with him!

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Google Feb 4, 2021

We had the best experience with this dealership today! They were extremely professional and friendly. Our salesman James Rogers was very nice and patient with us while we looked at the cars and discussed them. I highly recommend them if you’re looking for a nice car.

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Google Feb 3, 2021

Had a great sales experience at Walt Massey Ford in Columbia, Ms. The sales associates were very kind and helpful with our purchase of our new vehicle. We will be back if we every need help buying another vehicle. Thanks to the sales team at Walt Massey Ford in Columbia,Ms

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Google Jan 27, 2021

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Google Jan 8, 2021

I HAVE BEEN TO THIS FORD DEALER SHIP SEVERAL TIMES AND EVERY TIME THAT I HAVE GONE HERE IT'S WAS SPICK AND SPAN CLEAN IN SIDE AND OUT , AND THE STAFF IS ALWAYS VERY FRIENDLY , AND THEY ALWAYS TRY TO DO THERE VERY BEST TO HELP YOU ! ESPECIALLY IN THE PARTS DEPARTMENT !

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Google Jan 6, 2021

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Google Oct 22, 2020

They do good work

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Google Sep 2, 2020

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Facebook Aug 18, 2020

Nathan is a fabulous salesman! He listens to you and really cares.

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Facebook Aug 12, 2020

I’ve had wonderful service from the crew at Mac Grubbs Ford!

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Google Jul 2, 2020

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Google Jun 21, 2020

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Google Feb 21, 2020

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Google Feb 2, 2020

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Google Jan 29, 2020

Always treated with utmost courtesy..assistance..friendliness..

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Google Oct 17, 2019

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Google Sep 16, 2019

Parts department is pleasant to do business with. Tim and Templar are always kind and helpful!

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Google Aug 13, 2019

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Facebook Jul 28, 2019

Kaylea & Mr. Danny made it a quick & easy experience, Thank y’all

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Facebook Jun 12, 2019

Great service! Jeff McCain is the best!

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Google Jun 10, 2019

Very good experience today. Tyler Bass was extremely knowledgeable and is spot on about what we are looking for.

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Google May 7, 2019

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Google Apr 20, 2019

Great place to shop for your next vechile. Service dept is very helpful and knowledge

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Google Apr 8, 2019

Love these places

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Google Feb 21, 2019

Great service.

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Google Jan 31, 2019

Shanna was very helpful, friendly and efficient in getting my car serviced. Highly recommend Mack Grubbs.

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Facebook Jan 23, 2019

had the best experience!!

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Google Dec 4, 2018

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Google Dec 3, 2018

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Google Nov 21, 2018

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Google Nov 10, 2018

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Google Nov 6, 2018

I have only used the Ford service department here so I'm only speaking for those services. They are always quick to get me scheduled and the work has always been top notch. I've had diesels and gas vehicles repaired with equal quality. I would say you could eat your lunch on the floor in the shop area. It is kept perfectly clean and organized and I've never seen it otherwise, even when all bays were working.

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Google Oct 23, 2018

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Facebook Sep 21, 2018

My go to car/truck place..

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Google Aug 10, 2018

Friendly and helpful.

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Google Jul 12, 2018

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Google Jun 25, 2018

Friendly and helpful staff

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Google May 26, 2018

Friday I took my car in for service because I got a reading saying that the air pressure was low. I'd already taken it in on Tuesday for the same thing. I didn't know if it was one or more than one tire effected. I was told when making the appointment that it might be a slow leak. I started to go to a non-Ford dealer, after all, it was just low air pressure. I'm glad I didn't! The service that I got was timely, and the cost was amazing! It was lower than what I ...

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Google Apr 5, 2018

Great service. Parts saleman's very helpful!

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Google Feb 14, 2018

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Google Feb 9, 2018

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Google Feb 3, 2018


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