Customer Testimonials

DealerRater logo
DealerRater Feb 19, 2025

Jimmy Bradley and Walt Massey the only place i will buy a vehicle from very professional

Read at DealerRater

Google logo
Google Feb 18, 2025

They were amazing and Tried to take care of me. Hopefully this visit will be the last time dealing with my transmission

Google logo
Google Feb 17, 2025

Google logo
Google Feb 17, 2025

Google logo
Google Feb 15, 2025

Google logo
Google Feb 13, 2025

Salesperson Valerie Graham was so knowledgeable and friendly she went above and beyond

Google logo
Google Feb 13, 2025

Super easy to purchase and have new tires mounted at Columbia Ford. Everyone we encountered was very friendly and helpful. And best price we found on the tires.

Google logo
Google Feb 13, 2025

Google logo
Google Feb 13, 2025

DealerRater logo
DealerRater Feb 12, 2025

Brandy was amazing she truly went above and behond to help us. We told her what we were looking for and what we needed and she with in 5 minutes found us exactly what we wanted. She definitely was friendly very professional and she truly cares and treats her customers like family.

Read at DealerRater

DealerRater logo
DealerRater Feb 11, 2025

Great service they took care of needs and my car I will return to Walt Massey for in Columbia again

Read at DealerRater

Google logo
Google Feb 11, 2025

From the salesperson to the financial department everyone was so helpful and friendly

Google logo
Google Feb 11, 2025

Google logo
Google Feb 10, 2025

Erica was so nice and kept me informed about my vehicle. The work was done in a timely manner, and is running great!

DealerRater logo
DealerRater Feb 10, 2025

The service was over and above what I expected. I had no idea amazing service such as this existed.

Read at DealerRater

DealerRater logo
DealerRater Feb 9, 2025

Brandy was very helpful throughout the whole process even when she was busy. Would definitely recommend her and Walt Massey to anyone looking for a new vehicle.

Read at DealerRater

DealerRater logo
DealerRater Feb 9, 2025

Great place to buy a vehicle! Everything went perfectly! Very nice place, very clean, staff is very polite and attentive, especially BRANDY! She is the best salesman I've ever met.

Read at DealerRater

DealerRater logo
DealerRater Feb 8, 2025

Wonderful dealership! We Bought 2 vehicles in 3 weeks and they made it happen very quickly. Couldn’t be happier with how friendly everyone is!

Read at DealerRater

DealerRater logo
DealerRater Feb 8, 2025

Both the vehicle we purchased and customer service from the Walt Massey team in Columbia, MS is excellent! If you are in the market for a vehicle, stop by and see them.

Read at DealerRater

Facebook logo
Facebook Feb 8, 2025

Great, friendly service. Very helpful and reasonable staff. Valerie was there to take care of all the details very well!

DealerRater logo
DealerRater Feb 6, 2025

Best dealership ever! Thanks Walt Massey Ford sales, service and management staff. Very helpful and courteous.

Read at DealerRater

Google logo
Google Feb 6, 2025

DealerRater logo
DealerRater Feb 4, 2025

The lady answering the phone in the ford service department was awesome. Very friendly and helpful. Always polite when I called to check on my truck. Mrs Erica grey would be the reason I return for service if any is needed.

Read at DealerRater

Google logo
Google Feb 4, 2025

Google logo
Google Feb 4, 2025

Google logo
Google Feb 4, 2025

Very accommodating and helpful. Could not ask for better

Google logo
Google Feb 4, 2025

Thank you for all your quick and courteous help with the purchase of my new 2025 Ford F150 Lariat

DealerRater logo
DealerRater Feb 4, 2025

Excellent service. They picked up my vehicle and returned in timely manner. Will use for next service call

Read at DealerRater

Google logo
Google Feb 4, 2025

DealerRater logo
DealerRater Feb 4, 2025

Very helpful, courteous and extremely informative. They kept me informed on what was going on and what needed to be done, every step of the way. I recommend this place hands-down. Definitely will be where we will continue to have our transportation needs taken care of.

Read at DealerRater

Google logo
Google Feb 4, 2025

Best service dept

DealerRater logo
DealerRater Jan 31, 2025

Awesome customer service! Very professional and attentive to details! Will definitely use their services again!

Read at DealerRater

DealerRater logo
DealerRater Jan 24, 2025

Folks at Walt Massey were helpful at every level, and made buying quite easy indeed

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2025

Service was awesome. Could not have been better. Everyone needs to come here. And experience it

Read at DealerRater

DealerRater logo
DealerRater Jan 18, 2025

Everyone was very courteous and the work on my F150 was done in a timely manner

Read at DealerRater

DealerRater logo
DealerRater Jan 17, 2025

Good service and the sals person was good. They were good during the encounter. Will come back one day.

Read at DealerRater

Google logo
Google Jan 17, 2025

Service was excellent. Communication was on point. Pickup of vehicle was a nice touch.

Facebook logo
Facebook Jan 16, 2025

Good service in a timely manner.

DealerRater logo
DealerRater Jan 14, 2025

Very honest with me and got me in and out very quickly. Great place for service

Read at DealerRater

DealerRater logo
DealerRater Jan 14, 2025

Promp courteous friendless staff.no issues..price was just right..explained cost of the service..was grateful for coffee!

Read at DealerRater

Google logo
Google Jan 12, 2025

Simply amazing!!! Lexi, finance department, overall staff made the process super smooth and was so helpful!! Definitely a true gem in Columbia. Thank you for my early birthday gift!! I’m so happy and thankful I bought my ride!!

Google logo
Google Jan 9, 2025

Our experience with Walt Massey Ford in Columbia and the salesman, Valerie Graham was phenomenal. Hands down, the best car buying experience we’ve had and would recommend them to anyone. No pushing, they let us ask questions and test drive to make our own determination, low pressure sales. Very personable and responsive.

DealerRater logo
DealerRater Jan 6, 2025

Satisfied with my service. Very reliable mechanics. Always nice and willing to help every time I’m there.

Read at DealerRater

Google logo
Google Jan 6, 2025

Got a good price on 2024 F150. They also gave a fair price on trade in. Overall had a great experience at Walt Massey!

Google logo
Google Jan 4, 2025

Deedee keys

Google logo
Google Dec 26, 2024

Google logo
Google Dec 19, 2024

Randy Medious was our car salesman and he was awesome to deal with, we told him what we wanted and our price range and he found me the perfect vehicle. We had so many questions, but he was patient and answered them all. We were overall very impressed with his professionalism.

Google logo
Google Dec 3, 2024

Had a wonderful experience at Walt-Massey. Very nice personal.

Google logo
Google Dec 1, 2024

This was one of the easiest car buying experiences we have ever had. They gave us a fair trade in on our car, they didn’t haggle us, and we didn’t feel like we were being hounded by salesmen. We buy cars often and we typically go to Baton Rouge/ New Orleans and it’s usually an all day thing and you dread going. So we decided we just wanted to go somewhere close to home and if it took all day, oh well. But they were exceptionally quick here. We were in and out in no time. Everything ...

Google logo
Google Nov 23, 2024

This was one of the easiest vehicle buying experiences that I have had. Jimmy Bradley took great care of me and kept me informed while not harassing me for a sale. Patrick made the paperwork go seamlessly while informing me of my options. This is a great place to do business.

DealerRater logo
DealerRater Nov 20, 2024

Great dealership very polite people- honest really like working with Chris the general manager will buy here again

Read at DealerRater

DealerRater logo
DealerRater Nov 14, 2024

Valerie went above and beyond with our purchase! 10/10 would recommend! George & Shae Brady

Read at DealerRater

Google logo
Google Nov 14, 2024

Great experience all around! Even helped us get a lower interest rate than what our credit union was offering! George & Shae Brady

DealerRater logo
DealerRater Nov 9, 2024

Great people to buy a vehicle from!! This was our second one to buy from them, and then we went back a week later and bought a third vehicle! They always give us the best money for our trade in as well. We will definitely continue to buy from them!

Read at DealerRater

Facebook logo
Facebook Nov 9, 2024

Great people to buy a vehicle from!! This was our second one to buy from them, and then we went back a week later and bought a third vehicle! They always give us the best money for our trade in as well. We will definitely continue to buy from them!

Google logo
Google Nov 9, 2024

Great people to buy a vehicle from!! This was our second one to buy from them, and then we went back a week later and bought a third vehicle! They always give us the best money for our trade in as well. We will definitely continue to buy from them!

DealerRater logo
DealerRater Oct 14, 2024

Excellent service and people who work here. Buying experience was amazing. I will be recommending others to come buy from Walt Massey.

Read at DealerRater

Google logo
Google Sep 20, 2024

The transmission service went well. Everything is doing good. Thank you

Google logo
Google Sep 13, 2024

Great experiance.

Google logo
Google Sep 12, 2024

Google logo
Google Sep 9, 2024

Google logo
Google Sep 4, 2024

If you are looking to buy a new or used vehicle, go see Jimmy Bradley at Walt Massey, you won't be disappointed!

Google logo
Google Aug 30, 2024

Great experience! Sales and financial process was timely and a good experience.

DealerRater logo
DealerRater Aug 27, 2024

Ordered a bronco here. Great experience. Kept me updated and informed through the process. Would buy here again.

Read at DealerRater

Google logo
Google Aug 27, 2024

Can’t thank the dealer enough for taking care of my truck. Great service and excellent work!

DealerRater logo
DealerRater Aug 2, 2024

They were nice, helpfull, and knowledgeable about the vehicle. It was a pleasant experience from beginning to end. I would definitely go back their again.

Read at DealerRater

Google logo
Google Aug 2, 2024

Google logo
Google Aug 1, 2024

Excellent service and going over the truck

Google logo
Google Jul 30, 2024

Quick and efficient

Google logo
Google Jul 19, 2024

Walt Massey always takes great care of me when I need help on my car! Jack Simmons is the best when it comes to finding you the perfect car! Highly recommend!

Google logo
Google Jul 19, 2024

Great experience

Google logo
Google Jul 17, 2024

Great buying experience! Staff were friendly, helpful and knowledgeable throughout the buying process, from the initial online inquiry to the final purchase!

DealerRater logo
DealerRater Jul 15, 2024

They worked with me to get my new auto and drive it home. Great job.

Read at DealerRater

Google logo
Google Jul 8, 2024

I read of a recall on the Ford F-150 for 2014 and called Walt Massey to clarify. They worked around my schedule and made an appointment to be fixed. Our truck was handled with care and the service was about an hour. I would definitely recommend that you call them for all of your Ford needs. Thank you Walt Massey of Columbia, Mississippi.

DealerRater logo
DealerRater Jul 2, 2024

Tried buying a vehicle from multiple other Ford dealers. Walt Massey was by far the easiest and most competent. My salesman, Harrison, was great. They even delivered the car to my home several hours away at no charge. Highly recommend.

Read at DealerRater

Google logo
Google Jul 2, 2024

Good timely response

DealerRater logo
DealerRater Jun 28, 2024

These folks were great to deal with in buying a vehicle. I would recommend them to others.

Read at DealerRater

Facebook logo
Facebook Jun 14, 2024

Started inquiring online about a 2023 Ford Bronco on Friday. Immediately Olivia reached out and was very kind. We set a time for me to drive down Saturday since I’m 2 hours away. Jay reached out that afternoon to let me know he would be there to help us. Important to disclose, I was also talking with a closer dealership on the exact same model, but because of the respect level and actual concern for the buyer and not the sale, I went with Walt Massey. When we got there we were greeted promptly and everyone there seemed to actually love ...

Google logo
Google Jun 14, 2024

Started inquiring online about a 2023 Ford Bronco on Friday. Immediately Olivia reached out and was very kind. We set a time for me to drive down Saturday since I’m 2 hours away. Jay reached out that afternoon to let me know he would be there to help us. Important to disclose, I was also talking with a closer dealership on the exact same model, but because of the respect level and actual concern for the buyer and not the sale, I went with Walt Massey. When we got there we were greeted promptly and everyone there seemed to actually love ...

DealerRater logo
DealerRater Jun 14, 2024

Amazing and accomodating staff from my first inquiry, to walking out the door and stepping into my new car!

Read at DealerRater

Google logo
Google Jun 14, 2024

Google logo
Google Jun 10, 2024

I was in a bind and needed same day service. Walt Massey Ford came through for me! Changed out the battery ( which is complicated in this vehicle) and reset the BMS. From drop off time till notification of completion was maybe 45 minutes. Everyone was very friendly. Will definitely be my go to for vehicle problems.

Google logo
Google Jun 7, 2024

My 2023 Ford Maverick had two recalls. I contacted Walt Massey and recalls were handled in a very professional manner and I am very pleased with results.

DealerRater logo
DealerRater Jun 5, 2024

It was a quick and easy deal. Sales and finance were great . Love the truck

Read at DealerRater

Google logo
Google Jun 3, 2024

Great staff that sold me my Ford Ranger. Very kind and respectful. Thanks to everyone!

Google logo
Google May 31, 2024

Google logo
Google May 31, 2024

Excellent service and communication. Quality honest operation. Highly recommended.

Google logo
Google May 29, 2024

Ashley is very nice and professional

Google logo
Google May 20, 2024

Everything thing was on point as usual.

Google logo
Google May 17, 2024

Google logo
Google May 9, 2024

Jimmy Bradley at Walt Massey is the most helpful and easiest to work with out of all the dealerships I have visited over the past 2 months.

DealerRater logo
DealerRater May 5, 2024

The whole purchase process was done very professionally. I ordered my car on the day the order banks opened. I took ford 1 year to make the unit. Through out this waiting period my sales man kept us very updated on the process. The financial guy (Chris) was excellent and very thorough on all the paperwork for our purchase.

Read at DealerRater

Google logo
Google Apr 18, 2024

Shout out to one of the best car dealerships in Mississippi. If you are in need of a new Ford or a reliable, used, vehicle Walt Massey Ford in Columbia is the place to go. Ask for Cole Bourne . He will make sure you will get the best deal around !! Definitely a five star lot !

Google logo
Google Apr 18, 2024

Google logo
Google Apr 5, 2024

Above and beyond!

DealerRater logo
DealerRater Mar 15, 2024

I am really satisfied with the way the salesman treated me while purchasing the Ford truck. He was very informative about explaining the features on the truck.

Read at DealerRater

Google logo
Google Feb 19, 2024

Google logo
Google Feb 17, 2024

Ashley helped me at the service desk and I had a great experience getting my oil changed on my Ford Mustang! Very easy to get in, and quick to get out with an appointment! Jamie McElroy is very helpful and he makes sure the dealership is running smooth and all the customers are happy!

Google logo
Google Feb 10, 2024

I want to Thank Walt Massey Ford- Columbia for their exquisite service. My fiancé and I were in the market for a Ford Edge. We searched high and low trying to find the perfect vehicle. Well, we were able to get approved through WM Ford- Columbia at our last stop. I originally found a post for the Ford Edge via Facebook. I was excited and curious because this was my first time buying from a legitimate dealership and not a small privately owned dealer. It was like a dream come true. I told Ms. DeeDee, Mr. Chris, and Mr. Jack ...

DealerRater logo
DealerRater Feb 7, 2024

This dealership was so helpful! They went above and beyond to make our process simple! Patrick West was extremely helpful and I would recommend him!

Read at DealerRater


Leave Us A Review