Customer Testimonials

DealerRater logo
DealerRater Mar 25, 2023

We just purchased a new Mustang MachE and could not be happier with our experience at Walt Massey Ford in Columbia. Our salesperson, Patrick West was amazing. He was extremely helpful and wonderful to work with. He went over and above the call of duty to help us get the car we wanted in the fastest time possible. He was also very knowledgeable about the vehicle and a big help when we picked up the vehicle, showing us all of the settings and getting it ready to go before we left the dealership. The sales manager was also great and ...

Read at DealerRater

Google logo
Google Mar 20, 2023

I'm enjoying my new Chevy.. Thanks Spencer Romero for getting it all done on a Saturday..

Google logo
Google Mar 16, 2023

It was a wonderful experience the staff was amazing they answered all my questions ,worked within my budget went above and beyond my expectations. They made me feel appreciated and very comfortable . No one tried to push me into something else. I would truly recommend This dealership to everyone

Google logo
Google Mar 10, 2023

DealerRater logo
DealerRater Mar 3, 2023

Purchasing a truck from Walt Massey was a terrific experience. Patrick and Trey listened to what I wanted and went to work immediately to find the vehicle I had requested. From start to finish, the process was pleasant and better than I had expected. Walt Massey has a great team in Columbia! You should give them a try!

Read at DealerRater

DealerRater logo
DealerRater Mar 1, 2023

I'm very happy with my jeep and Chris and DeeDee are rock stars. They worked very hard to get me what I wanted. I would highly recommend walt massey ford in Columbia when shopping for a new or pre-owned vehicle. Tell Chris and DeeDee perry sent you. Thanks again guys

Read at DealerRater

Google logo
Google Feb 28, 2023

Patrick is your guy! Great experience!

Google logo
Google Feb 21, 2023

Our experience at the Walt Massey Columbia location was exceptional. I couldn’t have asked for a smoother experience! Jamie helped us get our new Expedition ordered back in November, Chris walked us through the paperwork process and explained everything very thoroughly, and Spencer helped set up my Ford Pass and all the little knit picky settings inside my vehicle to make my brand new SUV the most enjoyable ride! Could not have better things to say about this location and the salesmen!

Google logo
Google Feb 19, 2023

Sales spent about 4 hours after the purchase doing training session. Very helpful.

Google logo
Google Feb 15, 2023

My experience with Walt Massey, Columbia was great, couldn’t ask for it to have been any better. My salesman , Garrett was the best , and also Jamie, they went all out to find the exact Bronco I was looking for, and I love it !!! My husband also bought his GMC, Elevation from Walt Massey in 2021, and has been very pleased with it too. We will totally recommend them to anyone we know that’s in the market for a vehicle. Thanks !!

Google logo
Google Feb 14, 2023

Google logo
Google Feb 9, 2023

Patrick West made my car buying a pleasant experience , such a nice and easy way to buy a car with friendly and positive attitude . 5 stars to Patrick !

DealerRater logo
DealerRater Feb 2, 2023

This was the best auto buying experience EVER! Classy folks, respectful of my time and my needs!

Read at DealerRater

Google logo
Google Jan 30, 2023

If y’all are looking for a great experience buying a new or used vehicle, come to Walt Massey and ask for Spencer Romero. Absolutely fantastic and so help.

Google logo
Google Jan 15, 2023

The dealership is a joy to work with. They have been extremely helpful and communicated through every step. They have even called to follow up after the sale and see if we have questions.

Google logo
Google Dec 29, 2022

Google logo
Google Dec 20, 2022

I had an amazing experience purchasing my F-150 pick up. My sales rep. Spencer Romero was by far the best and helped with any questions or concerns that I had, highly recommended!

Google logo
Google Dec 14, 2022

Amazing customer service always! Very helpful, informative, and patient through the process of ordering a custom built truck. Walt and his sales team are always top notch. My sales rep Clayton was really helpful through my ordering process and kept me updated as I waited months for my build to arrive on the lot. This was the 3rd vehicle I’ve bought from Walt Massey and will continue to do business with him in the years to come!

Google logo
Google Nov 29, 2022

This was the best experience i have ever had buying a vehicle.

DealerRater logo
DealerRater Nov 3, 2022

Salesman, Patrick was very accommodating, knowledgeable, and patient. It was a great experience and I am very happy with my purchase.

Read at DealerRater

Google logo
Google Nov 1, 2022

Very good experience, Dee Dee, Chris and Jamie were very professional and help get the deal closed out. Will definitely do more business.

Google logo
Google Oct 28, 2022

I'm so sorry I sent that review. I made a call, and you could not ask for a quicker response. Thank ya'll so much. Mike has done a great job.

DealerRater logo
DealerRater Oct 25, 2022

The best car buying experience I have ever had. Entire staff was helpful and just as excited as I was on purchasing a new vehicle. I will be doing business with them again when I am in need of a new vehicle. Highly recommend purchasing your next vehicle from Walt Massey

Read at DealerRater

Google logo
Google Oct 22, 2022

Walt Massey provided the best car buying experience I have ever had. They treat you like family and will go above and beyond. I highly recommend buying your next vehicle from them.

DealerRater logo
DealerRater Oct 14, 2022

Excellent service. Service Advisor- Trenton Cooley, was very efficient. He informed me of prices and kept me updated on work progress as well as results from service.

Read at DealerRater

Google logo
Google Oct 12, 2022

Google logo
Google Oct 4, 2022

DealerRater logo
DealerRater Sep 29, 2022

Yesterday (9/27) I had the oil changed in my F-150 and the tires rotated. All went very well until this morning when a low tire pressure warning light came on. You would think that if the tires were rotated the pressure would have been checked???? John Toney

Read at DealerRater

DealerRater logo
DealerRater Sep 26, 2022

Great service. Speedy and professional. Followed up to make sure everything was ok. Used original parts.

Read at DealerRater

Google logo
Google Sep 15, 2022

Patrick West was an awesome salesman who was able to find me and my wife exactly what we were looking for at a great price. Highly recommend.

Google logo
Google Jul 19, 2022

Google logo
Google Jul 15, 2022

Google logo
Google Jul 15, 2022

You can always count on Walt Massey Ford!

Google logo
Google Jun 28, 2022

Greg helped me get a great deal on a truck! Great price for a used 2022. Go see the crew at Walt Massey of columbia!

Facebook logo
Facebook Jun 28, 2022

Go see Greg and the entire staff!

Google logo
Google Jun 26, 2022

Best dealership in Mississippi! Quality work from top to bottom!

Facebook logo
Facebook Jun 17, 2022

Some people deserve more than just a thank you. Just like you! Thanks for everything Linda james, I truly appreciate the trade you handled for me. Earning $7,000 with just an investment capital of $500 is amazing. My heart is overflowing with gratitude. Thanks from the bottom of my heart. If you want a sure and legit trader too. Contact Mrs Linda Via: WhatsApp.... +18047231820 Email...... [email protected]

Google logo
Google Jun 7, 2022

Google logo
Google Jun 5, 2022

easiest and most stress-free truck experience I ever had! Jamie Federowski was our salesman!

Google logo
Google Feb 16, 2022

Google logo
Google Feb 7, 2022

Bradley Middleton, Walt Massey Ford Over the past 2 months, we have been shopping for a used vehicle. Bradley Middleton worked with us, took notes, and called us when he saw something in their system that matched our criteria. He remained connected, and eventually led us to the perfect used pickup truck--exactly what we were looking for. He gave us just the right amount of attention leading up to the sale, and continues to keep in touch after the sale. We found him to be knowledgeable and well-informed, as well as transparent and honest--whether we articulated a 'plus' or 'minus' regarding ...

Google logo
Google Jan 26, 2022

Greg Ogden was AWESOME!!! He was a pleasure to do business with and we are bringing home a new 2022 Ford Escape. I HIGHLY recommend him!

Google logo
Google Jan 22, 2022

Great, prompt service.

DealerRater logo
DealerRater Jan 17, 2022

They were very welcoming and courteous. They weren’t pushy and did their best to respectfully answer all of my questions. Chris Waltz was who I dealt with initially and he, along with his team, was a pleasure to work with. He was able to get me into a truck that adequately exceeded my expectations!

Read at DealerRater

Google logo
Google Dec 31, 2021

Google logo
Google Dec 31, 2021

Amazing

Google logo
Google Dec 31, 2021

Dustie & Josh are amazing

Google logo
Google Nov 13, 2021

I’ve been buying Ford vehicles for many years. Chris Waltz worked diligently to find me the right one at the right price. Jamie and Chris handled everything so fast and efficiently. Thank you both for all of your work. I felt like I was truly a valued customer. I met the managers who were super nice. Thank you for making this easy for me. I love my truck!

Google logo
Google Oct 11, 2021

Greg is a great person and a great salesman, he did me good on my new truck hes number one in my book and i will reccomend every one to come see him at walt massey in columbia!

Facebook logo
Facebook Oct 1, 2021

Salesman went out of his way to take care of our needs. Shut out to Jimmy Bradley on your great job with the sale.

Google logo
Google Sep 22, 2021

Chris, our sales representative, went above and beyond to help us find what we were looking for. He spent weeks searching across multiple states until he found the right car for us. Throughout this process, he stayed in contact with us keeping us updated on what he found. We are so thankful for his persistence!

Google logo
Google Sep 19, 2021

I want to say thank you to Mr. Federowski and Mr. Dearman for their professional service. Jamie walk me thur all the gadgets on the explorer, very friendly and knowledgeable about the vehicle. Dennon made sure we understood the 900 pages we had to sign. Lol. Thank you guys again!

Google logo
Google Sep 17, 2021

My son and I went to Walt Massey a month or so ago browsing. We knew we would be buying him a vehicle for his graduation gift but were in no hurry. We met Greg Ogden and told him what we were looking for and how much we wanted to spend. He sent numerous pictures and prices to my son to see if he liked anything. A new truck came to the lot, and we immediately called him and told him we were interested. Caleb went and looked at it, test drove it, and fell in love. Greg and the ...

Google logo
Google Sep 15, 2021

Google logo
Google Sep 11, 2021

Great and very curtious staff.

Google logo
Google Sep 7, 2021

Greg is the hook up when it comes to buying cars. He’s the man you wanna see if you wanna get one. Excellent services and prices. Definitely will be back!

Google logo
Google Sep 1, 2021

Greg was very quick and easy to deal with on my truck purchase. I was a pleasure from start to finish. I would recommend him for your next vehicle purchase.

Google logo
Google Aug 17, 2021

The staff were super helpful and made sure that we got the best deal possible on the car my wife purchased. 1000% recommend this dealership if you are looking for a car.

Google logo
Google Aug 7, 2021

Chris Waltz was more than easy to work with and I didn’t feel pressured in the least. Walking away with a great deal and a BIG SMILE!!! Love my truck and will definitely keep my business with Walt Massey Columbia. Many many thanks..

Facebook logo
Facebook Jun 20, 2021

They were very caring, Mr. Jimmy went above and beyond what most sales reps do. He worked with me to get what I wanted, I highly recommend them . I drove from Poplarville and would do it again.

Google logo
Google May 19, 2021

Facebook logo
Facebook May 7, 2021

Good customer service. Maybe more waiting area. Prices are a little on the higher side

Facebook logo
Facebook Apr 30, 2021

Jamie F. was an excellent salesman. He was very helpful throughout the entire process of buying my Ford Edge.

Google logo
Google Apr 23, 2021

I have only purchased four cars in my lifetime because of the agony of going to a car dealership. Not today.... Greg Ogden was an amazing salesmen full of information and not pushy! He went over and beyond to help me get what I wanted. The whole Walt Massey team did a great job!!

Google logo
Google Apr 19, 2021

Thank you Chris Waltz for a great customer service my experience reached beyond my expectations. This was my first experience buying a car of my own from a dealership I was nervous but chris was very kind and didn’t try to sale me anything I couldn’t afford. If your looking for a good deal go see Chris Waltz at Walt Massey. I love my 2020 Dodge Journey!

Facebook logo
Facebook Apr 17, 2021

I was very impressed on our last vehicle purchase. We got a good deal without even having to talk them down. If you want a great deal go talk to my boy Otis Smith, he will treat you right.

Google logo
Google Apr 15, 2021

Jimmy and Trey were so helpful. They worked hard to ensure I had a great price on the vehicle I wanted! They have a great selection to choose from and will do whatever it takes to make sure you leave happy! Mr Dearman in the finance office is very helpful and doesn't pressure you into unnecessary expenses! Go check them out!

Google logo
Google Apr 2, 2021

Thanks so much to Greg Ogden for helping me get into my 2021 Ford ranger! Highly recommend him, he will do everything possible to make sure you get the best deal!

Google logo
Google Mar 25, 2021

Great service! James Rodgers and Dennon Dearman got us the vehicle we wanted! James even stayed late and came in on his day off to get us what we wanted! Dennon explained in great detail about all the paperwork! Very professional experience!

Google logo
Google Mar 18, 2021

I had a real good experience, RJ was really patient and caring. I loved the service and the people that took care of me and taking the time out to help get my new vehicle.

Google logo
Google Mar 10, 2021

Great people. Greg Ogden went out of his way to make sure I got the truck, and prices I wanted. Spent over half of his day with me just to make sure I was happy with my purchase. Definitely recommend asking for Greg Ogden for all your needs!

Google logo
Google Feb 25, 2021

We purchased a New 2020 Buick Envision yesterday @ Walt Massey in Columbia, MS! Thank you to Jamie McElroy, James Rogers & Dennon Dearman for taking such good care of us! You all were very friendly, kind & efficient!! It was a pleasure getting to know all of you! I love my new ride!

Google logo
Google Feb 24, 2021

Greg Ogden is an awesome salesman! Very knowledgeable and did everything he could to insure I got exactly what I wanted at the price I wanted! He's the only one I would work with and recommend to my friends and family!

Google logo
Google Feb 23, 2021

I am very happy with my car. The sales rep who sold us our car, James Rogers. He went above, and beyond to see that we were satisfied with everything !

Google logo
Google Feb 9, 2021

Nathan was Very helpful, he found and delivered exactly what I was looking for. Even hand delivered to my home.

Google logo
Google Feb 9, 2021

Nathan is a kind, no pressure salesman. It’s always a pleasure dealing with him!

Google logo
Google Feb 4, 2021

We had the best experience with this dealership today! They were extremely professional and friendly. Our salesman James Rogers was very nice and patient with us while we looked at the cars and discussed them. I highly recommend them if you’re looking for a nice car.

Google logo
Google Jan 27, 2021

Google logo
Google Jan 8, 2021

I HAVE BEEN TO THIS FORD DEALER SHIP SEVERAL TIMES AND EVERY TIME THAT I HAVE GONE HERE IT'S WAS SPICK AND SPAN CLEAN IN SIDE AND OUT , AND THE STAFF IS ALWAYS VERY FRIENDLY , AND THEY ALWAYS TRY TO DO THERE VERY BEST TO HELP YOU ! ESPECIALLY IN THE PARTS DEPARTMENT !

Google logo
Google Jan 6, 2021

Google logo
Google Oct 22, 2020

They do good work

Google logo
Google Sep 2, 2020

Facebook logo
Facebook Aug 12, 2020

I’ve had wonderful service from the crew at Mac Grubbs Ford!

Google logo
Google Jul 2, 2020

Google logo
Google Jun 21, 2020

Google logo
Google Feb 21, 2020

Google logo
Google Feb 2, 2020

Google logo
Google Jan 29, 2020

Always treated with utmost courtesy..assistance..friendliness..

Google logo
Google Oct 17, 2019

Google logo
Google Sep 16, 2019

Parts department is pleasant to do business with. Tim and Templar are always kind and helpful!

Google logo
Google Aug 13, 2019

Facebook logo
Facebook Jul 28, 2019

Kaylea & Mr. Danny made it a quick & easy experience, Thank y’all

Facebook logo
Facebook Jun 12, 2019

Great service! Jeff McCain is the best!

Google logo
Google Jun 10, 2019

Very good experience today. Tyler Bass was extremely knowledgeable and is spot on about what we are looking for.

Google logo
Google May 7, 2019

Google logo
Google Apr 20, 2019

Great place to shop for your next vechile. Service dept is very helpful and knowledge

Google logo
Google Apr 8, 2019

Love these places

Google logo
Google Feb 21, 2019

Great service.

Google logo
Google Jan 31, 2019

Shanna was very helpful, friendly and efficient in getting my car serviced. Highly recommend Mack Grubbs.

Facebook logo
Facebook Jan 23, 2019

had the best experience!!


Leave Us A Review