Service advisor was great.

I have always dealt with Walt Massy And never had a problem with service The people are great and service is outstanding. I have bought my car and truck. From them and the sales personnel Are great . Thank you

They were supposed to fix my air bag the air bag light still on. They missed placed my keys

Had not thing bad about my experience was treated really well.Good sales lady really help me with all my questions. Looking forward to next time.

The service department here is amazing! They are quick reliable and most importantly they communicate frequently with their customers! Erica specifically has helped me tremendously!

Everyone is professional and very knowledgeable. They encourage you to come back or call them if you’re having trouble or need help.

Glad to do business with yall. Was easy and worry free. Even got my floor mats. IYKYK.

Good experience. Salesman Jay Moore did his job.

I have two problems with my truck the ford company and the transmission. Nothing happened

I had only one issue and that was my coupon was not honored when I was told it would be.

I recently had the pleasure of purchasing a vehicle from Walt Massey Ford, and I couldn’t be more impressed with the experience. From the moment I first reached out, everything was handled seamlessly over the phone. Thomas was incredibly helpful, walking me through the options and answering all my questions in detail. His professionalism and expertise made me feel confident in my decision, even before stepping foot in the dealership. When I arrived, Chris took over and provided top-notch service throughout the entire process. He was knowledgeable, friendly, and worked hard to ensure that I got exactly what I wanted, both in terms of the vehicle and the overall experience. Additionally, Kash did an outstanding job during the delivery, making sure I was fully comfortable with the vehicle and all its features before I left. The two-hour drive to the dealership was more than worth it, and the level of service we received made it clear that we’ll be returning for future purchases—both personal and for our work vehicles. If you’re looking for an exceptional car-buying experience, I highly recommend Walt Massey Ford. Their team truly went above and beyond, and I’m excited to do business with them again.

Everything went smoothly and quickly. The staff is friendly and knowledgeable. I would buy from them again.

OMS!! I was treated so well at Walt Massey in Columbia! They helped find a car that was perfect for me .Valerie was the best ...kept me in the know about several different choices and found me the perfect car ! Thank you so much!!

Brandy McKenzie Boyd has the best personality and knowledge of all the people I’ve ever used for a purchase of a vehicle. I have been treated with respect and all the questions I have answered. I am so glad to know there are still people that will help guide anyone through a decision and purchase of big decision. I recommend Brandy to anyone and everyone that needs a new or used vehicle. Walt Masey in Columbia ,Ms has one great asset that I will be back to see. Thank you Brandy Boyd for everything. #blessedwithsuccessseeBrandy!!!

Friendly staff in service department. Hard to get in touch with because the online number doesn’t go directly to this ford dealership but service is great once you can reach them.

Jimmy Bradley and Walt Massey the only place i will buy a vehicle from very professional

They were amazing and Tried to take care of me. Hopefully this visit will be the last time dealing with my transmission

Salesperson Valerie Graham was so knowledgeable and friendly she went above and beyond

Super easy to purchase and have new tires mounted at Columbia Ford. Everyone we encountered was very friendly and helpful. And best price we found on the tires.

Brandy was amazing she truly went above and behond to help us. We told her what we were looking for and what we needed and she with in 5 minutes found us exactly what we wanted. She definitely was friendly very professional and she truly cares and treats her customers like family.

Great service they took care of needs and my car I will return to Walt Massey for in Columbia again

From the salesperson to the financial department everyone was so helpful and friendly

Erica was so nice and kept me informed about my vehicle. The work was done in a timely manner, and is running great!

The service was over and above what I expected. I had no idea amazing service such as this existed.

Brandy was very helpful throughout the whole process even when she was busy. Would definitely recommend her and Walt Massey to anyone looking for a new vehicle.